Contact us

We Are Here to Help

If you have any questions about our products, orders, shipping, returns, feedback, or business cooperation, please feel free to contact us. Our customer support team will respond within 24 business hours.

Brand Name: Seravorae
Company Name: Hangzhou Lailiang Network Technology Co., Ltd.
Email: service@harvuni.com
Customer Service Hours: Monday to Friday, 9:00 AM–6:00 PM (U.S. Eastern Time)

Customer Support

Our support team can assist you with:

  • Order tracking, shipping, and delivery inquiries
  • Product information, usage, features, and care instructions
  • Returns, refunds, exchanges, and after-sales support
  • Product feedback, wholesale inquiries, and brand cooperation

At Seravorae, operated by Hangzhou Lailiang Network Technology Co., Ltd., we are committed to providing friendly, professional, and efficient customer service. We aim to resolve your concerns promptly and ensure a smooth and enjoyable shopping experience.