Terms of Purchase

These Terms of Purchase apply to products purchased from Harvuni through Harvuni.com.

By placing an order, you agree to these Terms of Purchase together with the other policies applicable to your transaction, including our Shipping Policy, Return Policy, Privacy Policy, and Terms of Service.

1. Placing an Order

When you submit an order through Harvuni.com, you are requesting to purchase the products selected at checkout.

You are responsible for checking:

• Products and quantities selected
• Product options or variations
• Shipping address
• Billing details
• Contact information
• Order total and applicable shipping costs

2. Order Confirmation

After an order is submitted, an electronic confirmation may be sent to the email address provided at checkout.

An order confirmation acknowledges receipt of your order request. Fulfillment may remain subject to payment authorization, product availability, address verification, fraud prevention, or other reasonable operational checks.

3. Order Acceptance and Cancellation by Harvuni

Where reasonably necessary and permitted by law, we may decline or cancel an order before shipment.

Reasons may include:

• Product unavailability
• An obvious pricing or listing error
• Payment authorization failure
• Incomplete or invalid order information
• Suspected fraudulent or unauthorized activity
• An inability to fulfill the order

If an order is cancelled after payment has been successfully collected, the applicable amount will be refunded to the original payment method.

4. Product Information

We aim to provide accurate descriptions, photographs, specifications, dimensions, product options, and usage information.

Minor differences in color or appearance may result from screen settings, lighting, photography, manufacturing tolerances, or reasonable production variation.

Please review the applicable product page carefully before completing a purchase.

5. Prices

The product price presented at checkout is the price applicable to the transaction, subject to valid promotional terms and the correction of obvious errors as permitted by law.

6. Promotions

Discounts, coupons, promotional pricing, bundles, or other offers may be subject to specific eligibility requirements, time limits, product restrictions, minimum purchase requirements, or usage limitations displayed with the applicable promotion.

7. Payment

Available payment methods are displayed during checkout.

By submitting payment information, you represent that you are authorized to use the selected payment method.

Transactions may be processed by Shopify and other applicable payment service providers.

8. Taxes and Charges

Applicable taxes, shipping charges, or other transaction-related charges will be displayed at checkout where required.

Customers should review the final order total before submitting payment.

9. Order Processing

Orders are generally prepared for shipment within up to 7 business days after an order is placed.

Processing time is separate from estimated delivery time. Weekends and applicable holidays may affect processing schedules.

10. Estimated Delivery

Current standard delivery estimates are generally 10–20 business days after dispatch.

Delivery estimates are not guaranteed arrival dates. Customs procedures, carrier conditions, weather, destination, transportation disruptions, holidays, or other circumstances may affect delivery timing.

11. Fulfillment and Shipping Origin

Orders may be fulfilled from our own facilities or from partner fulfillment locations depending on product availability, inventory location, and the delivery destination.

We do not represent that every order is shipped from a local U.S. warehouse.

12. Shipping Charges

The shipping charge applicable to an order will be displayed before payment is completed.

Under the currently published standard shipping policy, the standard shipping rate is USD $5.99 unless another rate, promotion, or free-shipping offer is clearly presented before checkout.

13. Tracking

Once an order has shipped and tracking information becomes available, customers will generally receive shipping confirmation and available tracking details.

If tracking has not updated for an extended period, or if you believe a shipment may be delayed or lost, contact service@harvuni.com and include your order number.

14. Shipping Information

Customers are responsible for providing accurate shipping and contact information at checkout.

If you notice an error, contact us as quickly as possible. We cannot guarantee that a shipping address can be changed after an order has entered fulfillment or has been dispatched.

15. Customer Order Cancellations

Customers may request cancellation before an order has been shipped or entered a stage where cancellation is no longer reasonably possible.

To request cancellation, contact service@harvuni.com as soon as possible and include your order number.

Once an order has shipped, it generally cannot be cancelled. Where eligible, the item may instead be returned after delivery under our Return Policy.

16. Returns

Customers may currently request an eligible return within 30 days after receiving the product, subject to the conditions stated in our Return Policy.

Returned products should generally be unused and in the same condition in which they were received, together with the original packaging where applicable.

Please contact our customer support team before sending a return.

Do not send returns to our business registration address unless our support team specifically instructs you to do so.

After a return request has been reviewed and approved, we will provide the applicable return instructions and return destination.

17. Return Shipping Costs

For preference-based returns or other returns not caused by a product defect, damage, incorrect item, or fulfillment error, customers may be responsible for applicable return shipping costs as described in the Return Policy.

If an item arrives damaged, defective, incorrect, or materially different from its description, please contact us promptly so that we can review the issue and provide an appropriate solution.

18. Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, incorrect, or materially different item, contact service@harvuni.com .

Please provide where available:

• Your order number
• A description of the issue
• Clear photographs or other supporting information

After reviewing the circumstances, we will provide an appropriate replacement, refund, return solution, or other remedy consistent with applicable law and our published policies.

19. Refunds

Approved refunds are issued to the original payment method.

Processing and posting times may vary depending on the nature of the refund and the customer's bank, card issuer, or payment provider.

Additional refund information is provided in our Return Policy.

20. Product Availability

Inventory availability may change.

If we are unable to fulfill an item after an order is placed, we may cancel the affected item and refund the applicable amount to the original payment method.

21. Fraud Prevention

Transactions may be reviewed where reasonably necessary to protect customers and Harvuni from fraud, unauthorized purchases, payment abuse, or security risks.

22. Customer Responsibilities

Customers are responsible for:

• Providing accurate contact and shipping information
• Using an authorized payment method
• Reviewing product details before purchasing
• Reviewing order totals before payment
• Following applicable product safety and usage instructions
• Following return instructions when requesting a return

23. Consumer Rights

Nothing in these Terms of Purchase is intended to exclude, waive, or restrict consumer rights that cannot lawfully be excluded or limited.

Where applicable U.S. federal or state law provides customers with additional mandatory rights, those rights remain unaffected.

24. Relationship to Other Policies

These Terms of Purchase should be read together with Harvuni's Shipping Policy, Return Policy, Privacy Policy, and Terms of Service.

25. Changes to These Terms

We may update these Terms of Purchase from time to time to reflect changes in our purchasing processes, products, services, policies, or applicable requirements.

The current version will be published on this page with the applicable Last Updated date.

26. Contact Harvuni

For questions about an order, payment, shipping, cancellation, return, or refund, please contact:

Email: service@harvuni.com

Phone: +86 14645523590